Privacy Policy

Effective Date: December 27, 2025

1. Privacy Statement

Xome Store India ("We," "Us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Digital Marketing (the legal entity).

2. Information We Collect

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as:

Identity Data: Name, Username.
Contact Data: Billing address, Delivery address, Email address, and Telephone numbers.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

3. Usage of Third-Party Tools & Cookies

We utilize third-party tracking tools to enhance user experience and analyze website performance. By using our website, you consent to the processing of data about you by these services:

Google Analytics: Used to track website traffic, user demographics, and behavior flows.
Microsoft Clarity: Used to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replays.
Data Limitation: We strictly do not have access to, nor do these tools record, sensitive personal data such as credit card numbers, passwords, or banking credentials.

4. How We Use Your Information

To fulfill and manage your orders and shipments.
To communicate with you regarding your order status.
To screen our orders for potential risk or fraud.
To improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

5. Disclosure of Information

Third-Party Service Providers: We may share your Contact Data (Name, Address, Phone) with third-party courier/logistics partners solely for the purpose of delivery.
No Sale of Data: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.
Legal Requirements: We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

6. Data Retention and Deletion Rights

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

Right to Erasure: You have the right to request the deletion of your personal data held by us. To initiate a data deletion request, please email admin@xomestore.com.

7. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

8. Contact

For any privacy-related queries, please contact:

Email: support@xomestore.com
Address: B-313, Pocket C, Okhla Phase I, Okhla Industrial Estate, New Delhi 110020.